Digitalize your

support center

The solution to develop a connected After-Sales Service for your customers and to assist your technicians remotely

Présentation vidéo de Tikaway

A Global Solution

All the tools you need gathered in one. Simple. Economic.

Documents techniques dématérialisés

Dematerialized documentation

Give access to the technical documentation, via QR codes or NFC tag

Espace de live assistance Tikaway

Live space

Get a dedicated live space for technical support

Caméras connectées Tikaway

Connected cameras

Work hands free. Share your intervention with your remote expert

Centre d'assistance Tikaway

Support center

Receive, manage and get traceability on all interventions and support requests

Teleport expertise to the field!

In a single click your experts teleport to assist your technicians and customers.
Avoid travelling. Increase your responsiveness

Découvrez Tikaway, la solution pour digitaliser votre centre d'assistance industriel
KAESER Compresseur
Engie Axima
Résultats de recherche Résultat Web avec des liens annexes  Fassi grue: Fabricant de grues pour les camions

Improve the office – field relationship

Expand your support center to increase customer satisfaction and convert your technical operations internally and/or with your customers into a source of profit.

A turnkey offer

We offer a packaged offer that meets all of your needs

Hubs et QR Code

Hubs & QR Code

Statistiques & tracking

Statistics & tracking

Espace Live Assistance Tikaway

Live Support

Support your operators and customers without having to live your office with our technical support dedicated features.

Caméras connectées

Connected cameras

Notification SMS & mail

Text and Email alerts

Innovate for more efficiency.


8 Quai Jules Courmont
69002 Lyon – France



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